Athenoo SAT

At Athenoo by SAT ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Data

We may collect personal information that you voluntarily provide to us when you register on our platform, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:

Identification Information: Name, date of birth, and academic information
Contact Information: Email address, phone number, and mailing address
Account Credentials: Username, password, and security questions/answers
Payment Information: Credit card details, billing address, and other financial information necessary for processing payments (note: we use third-party payment processors and do not store full payment details on our servers)
Educational Information: Test scores, academic history, learning preferences, and study habits
User Content: Responses to questions, study notes, and other content you create while using the platform
Communication Data: Messages, feedback, and correspondence exchanged with our support team

1.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our platform. This information does not reveal your specific identity but may include:

Device and Connection Information: Device type, operating system, browser type, screen resolution, language preference, and other technical information
Usage Information: IP address, referring/exit pages, date/time stamps, clickstream data, and pages viewed
Performance Data: Time spent on the platform, features used, navigation paths, and interaction with learning materials
Learning Analytics: Study patterns, problem areas, strengths, and progress metrics
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and store certain information. For more information about our use of these technologies, please see the "Cookies and Other Tracking Technologies" section below.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide and Maintain our Services: Including registering you as a new user, processing your payments, and providing customer support
Personalize Your Experience: Creating customized learning pathways, recommending relevant content, and adapting to your learning style
Improve Our Platform: Analyzing usage patterns, identifying areas for enhancement, and developing new features
Communicate with You: Sending administrative messages, updates, marketing communications, and responding to your inquiries
Monitor and Analyze Trends: Gathering statistical data about how our platform is used to improve functionality
Ensure Security and Prevent Fraud: Verifying identity, detecting and preventing fraudulent transactions and unauthorized access
Comply with Legal Obligations: Responding to legal requests, enforcing our terms, and protecting our rights
Assess and Improve Student Performance: Tracking progress, identifying knowledge gaps, and providing targeted recommendations

3. Sharing Your Information

We may share your information with the following categories of third parties:

Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance
Analytics Partners: Third-party analytics companies that help us understand how users interact with our platform
Educational Partners: If you opt in, we may share certain information with educational institutions or tutors you're affiliated with
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities

3.1 Third-Party Service Providers

We employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. We regularly review and update our security measures to ensure the ongoing integrity of our systems and your data.

Our security measures include:

Encryption of sensitive data both in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication procedures
Continuous monitoring for suspicious activities
Employee training on data protection and security practices

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer be associated with you.

The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you
Whether there is a legal obligation to retain the data
Whether retention is necessary to resolve disputes, enforce our agreements, or protect our legal rights
Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

6. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the website to function properly
Preference Cookies: These cookies remember your preferences and settings
Analytics Cookies: These cookies help us understand how users interact with our website
Marketing Cookies: These cookies track your browsing habits and are used to deliver targeted advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

Right to Access: You have the right to request copies of your personal information that we hold
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you
Right to Object: You have the right to object to our processing of your personal information
Right to Withdraw Consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided below. Please note that these rights may be limited in some circumstances according to applicable law.

7.1 California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please see our California Privacy Notice.

7.2 European Users

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). We process your personal information based on legitimate interests or your consent. You have the right to object to processing based on legitimate interests and the right to withdraw consent at any time.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information from your child, please contact us so that we can delete the information.

9. Third-Party Links and Services

Our platform may contain links to third-party websites and services that are not owned or controlled by Athenoo by SAT. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also provide a prominent notice of any material changes prior to the changes becoming effective.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@athenoo.com
Address: 123 Education Street, San Francisco, CA 94103
Phone: (123) 456-7890

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO using the details set out below:

Data Protection Officer
Email: dpo@athenoo.com
Address: 123 Education Street, San Francisco, CA 94103